PMS Customer Service

Drawing on more than 40 years of know-how and expertise in agitation and mixing, PMS is more than a just a supplier to its customers - it is a true partner.

We are committed to building long-term relationships and providing support from the early stages of a agitation project right through to the commissioning and operational monitoring of our agitators. This is characterised by our teams’ expertise and the provision of fluid mechanics determination and computational simulation tools.

We are ultimately responsible for the results and performance of our tank agitation solutions.

Contact us

PMS Maintenance

Our long-standing presence in the agri-food, cosmetics and pharmaceutical sectors has prompted us to quickly adopt a rigorous traceability approach for our agitators and mixers. This allows us to quickly identify the PMS agitators integrated into your storage tanks, mixing tanks and manufacturing reactors. Together, we can then discuss the best possible option for the maintenance and repair of your agitators. Our services include on-site expertise. If our offer is accepted, our team of technicians and/or our approved partners will guarantee a high-quality service, ensuring that your agitators are restored to their original operating characteristics.

Contact us
assistance pms

Mixing School by PMS

Customer satisfaction is ensured by a comprehensive range of services, including on-site assistance in specifying, integrating and maintaining our agitators.
This is achieved through the Mixing Schools by PMS, which also provide our distributors, agents and partners with training in using our range of products and services. We tailor the content of the training to suit the profile and sector of activity of our contacts.

We also provide support at the heart of your processes, offering a customised support service, either on site or in our workshops, to meet your needs in terms of integrating our agitators and mixers into your tanks and in terms of their maintenance.

Contact us
Mise en route pms

PMS commissioning

As part of our commitment to performance, we provide assistance in commissioning our agitators, dispersers and mixers.
This may involve as little as supervising and checking the integration of our agitators. We can also monitor preliminary tests. Or we can go so far as to provide complete on-site servicing performed by our technicians and/or approved partners.

Contact us